Frequently Asked Questions

Getting Started
With 17+ themes to choose, we’re likely to have one that’ll work for you. Most of our themes have built-in color and layout options available, so that you can customize each to your particular taste.

When looking for a theme, we suggest visiting the demos for each theme that interests you. Pick your theme based on how close it is to your ideal website, but don’t worry about an exact match. Your pages, content, fonts, colors, and more can be changed after you install & active the theme.
Rubik Themes is a good mixture of high-end functionality and intuitive controls appealing to both newcomers and experienced developers. Having said that, there is always a bit of a learning curve when you use any new product and this is not different with our products. If you have any troubles, you can visit our Support Center for helps.
Like using any WordPress theme, you’ll need to own your own domain and have WordPress installed on a web host of your choice. You’ll also need to have a basic understanding of how to move around and work within the WordPress dashboard. does not allow theme installation. Our themes are made, with love, for the self-hosted version of WordPress (
All Rubik themes are exclusively sold on Envato’s ThemeForest. Simply choose the “Buy Now” option on a theme, this will take you directly to Checkout on Envato.
Check out this below article on Envato to know how to make payment for an item here.
Regular License
Use, by you or one client, in a single end product which end users are not charged for. You can check more about regular license at the URL below:

Extended License
Use, by you or one client, in a single end product which end users can be charged for. You can check more about extended license at the URL below:

Check out the URL below for more information about ThemeForest licenses:
Normally you can only use one theme for one site with a regular license. However, you can surely buy multiple licenses at ThemeForest and use the same downloaded theme.
Common Questions
Step 1 : Log into your Envato Market account.
Step 2 : Hover the mouse over your username at the top of the screen.
Step 3 : Click “Downloads” from the drop down menu
Step 4 : Click “License certificate & purchase code” for our theme (available as PDF or text file).

For more details, visit this article on Envato site.
Step 1 : Log into your Envato Market account.
Step 2 : Hover over your username and click “Downloads” from the drop-down menu. The downloads section displays a list of all the items purchased using your account. Locate to our theme you have purchased.
Step 3 :Click the “Download” button next to our theme and select “Main File(s)” which contains all files, or “Licence Certificate and Purchase Code” for our theme licence information only.

For more details, visit this article on Envato site.
After you download the .zip package from ThemeForest, unzip it. You’ll see a file .zip, which is the main theme file that needs to be uploaded and installed. The filename is usually the theme name, for example: if the theme is Exploore, then the file name is, Hearty–, etc. Here at Rubik Themes, we always name the .zip file the same as the theme name.

To install a WordPress theme from a .zip file, login to your WordPress dashboard and click on Appearance → Themes. Then click on the Add New button at the top.

On the next screen, click on the Upload Theme button at the top. You will be prompted to choose the zip file that you downloaded earlier. Select the file and click Install Now.

Once the theme is installed, you will see a success message along with the link to activate and preview the theme. Just click Activate link to complete the installation of the theme.
After installing our theme, you might see a notification at the top of the page that says the theme needs some plugins to function properly. These plugins add more features to the theme such as portfolio, contact form, shop, which makes your website more powerful. In the notification, you will know that the theme requires and recommends some plugins. The required plugins must be installed to make the theme work as expected while the recommended are just optional as the website still work without them, but it’s still better to have them installed.

To install plugins, click on the link Begin installing plugins. You’ll be redirected to a page where all needed plugins are listed. Just click on Install below the plugins’ names or select all of them (recommended) and choose Install from the drop-down and click Apply.

After installing, click the link Return to Required Plugins Installer. You’ll be redirected to a page where all installed plugins are listed. It’s required to activate them. So select them all and choose Activate from the drop-down and click Apply
All support requests will be handled via our dedicated Support Center. Simply register an account there (your Purchase Code is required to complete the account registration) and submit a ticket. Our friendly help team will assist you in a timely manner.
  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets
  • Ensure the item works as described and is protected against major security concerns
As we are offering our themes on Envato, we follow the Envato’s Support Policy. You can find more information about this policy here:
We do our best to answer every single ticket in a timely manner. Usually you can expect to receive an answer from us within 1 business day. However, please understand that some issues are more complex, and this require us more time to resolve and come back to you with the best solution.
You can rest assured that all of information you have shared with us are confidential. The reason that we sometimes need your link, username and password is trying to solve your issues more quickly and especially for your urgent business. It’s hard to assess your issues from your issue descriptions without screenshots or accessing to your real situation. This will help us better understand the context that you are encountering critical problems while using our theme.